Sometimes it is not what you know but who you know that makes all the difference in the world. You do not have to be a master mechanic if you have a good repair shop that you trust. Let's look at the steps to finding a good repair shop.

- Ask friends and co-workers for recommendations Word of mouth can be a great way to find a repair shop. Find out why they like their shop and ask them what kind of work they have had done there.

- Don't always assume that a dealership is your best bet for service. Dealerships usually have the highest shop rate around and the newest equipment but that does not always mean the best service. There are a lot of repair shops with qualified mechanics outside of dealerships.

- Look for accreditation from groups like ASE and MAP. This certification shows that the shop has gone the extra mile to keep on top of their automotive education.

- When visiting, look for a clean well organized work area and office. This should give you a peak into how the business is run. Can you really expect good and fast service if the place is a mess?

- Your first job should be a small one, like an oil change or brake job. Get a feel for the shop and how they operate. When you have a major problem you will be comfortable knowing you have dealt with them before.

Once you have found a good repair shop there are a few things to remember. Always keep good records. This can help resolve problems down the road. Make sure your repair shop knows you are happy. We always complain about the bad things, but never mention the good. Also keep learning about your car. A good repair shop will be happy to deal with an educated customer.

Good Luck,